So what’s it going to be then, hey? Will the outcome of the Brexit negotiations see the UK forced to adhere to the EU’s “level
Category: service design
Online Public Services in the UK — 23 years of federated identity
Here’s my paper providing an overview of Federated Identity for Access to UK Public Services: 1997-2020 (PDF): As its catchy title suggests, it provides an
‘Blueshift’ and the evergreen promise of the ‘future’ of work
15 years ago at Microsoft, I proposed a programme called ‘Blueshift’. It was a deliberate provocation, an attempt to move away from rusty soundbites about
tortoise banks and uneven playing fields
Perhaps we had a lucky escape when banks declined to become online ‘identity providers’. After all, their track record in online security has some peculiar
the elusive pursuit of outsourced digital identity
Remember when UK banks were innovative, leading the world and always at the top of the polls for brilliant customer service? No, me neither. Actually,
the rise and fall – and rise? – of the performance platform
Open data and open standards were given a welcome and practical revival in the early days of the Government Digital Service (GDS). This included the
