Highlights of a few random articles that caught my eye this week … Apple and ID As expected, Apple’s letting users store their driving licences
Category: service design
The policymaking / DDaT divide
I’m making steady progress with my new book. It explores the gap between politics, policymaking, and digital, data and technology (DDaT). More importantly, it looks
“Dysfunctional, damaging and sometimes dangerous”
“Dysfunctional, damaging and sometimes dangerous” That’s how the Public Accounts Committee describes government technology in the press release that accompanies their latest report, “Challenges in
Back to the past with government identity
The Government Digital Service (GDS) has a generous £400m budget to develop “One Login”, a single sign-on and digital identity system for government services. But it comes
UK Government Platforms | Revisited
The UK Government was a platform pioneer. It was amongst the first to understand the potential of platforms in the design and delivery of public
What can politicians learn from Universal Credit?
The unfortunate saga of Universal Credit is a powerful reminder of the repeated failure to successfully integrate policy making with technology. A failure that comes
Digital Government — stuck in a groove?
For the past ~27 years, UK digital government efforts have largely focused on the left column of this table, occasionally drifting into ‘Rationalisation’ — and
social media, free speech and abuse
Social media is back in the news for all the usual negative reasons: hateful, racist, sexist, fraudulent and otherwise abusive users. None of which is
Integrating technology and policymaking
I’ve written before about the need to better integrate technology and policymaking — in 360-degree policy making, policy making in the digital age, and many
International Standards and Digital Identity
So-called ‘digital transformation’ can often involve little more than moving things from paper onto a screen or automating the way things are already done, aiming
policy making in the digital age
UK Authority have published my article Rethinking policy making in the digital age. It explores the need for a national digital infrastructure that provides open,
Maggots, rats and a fork in the road
So what’s it going to be then, hey? Will the outcome of the Brexit negotiations see the UK forced to adhere to the EU’s “level
new tech observations from the UK (ntouk) 