The UK Government was a platform pioneer. It was amongst the first to understand the potential of platforms in the design and delivery of public
What can politicians learn from Universal Credit?
The unfortunate saga of Universal Credit is a powerful reminder of the repeated failure to successfully integrate policy making with technology. A failure that comes
UK Government single sign-in since 2001
Here’s my attempt at a very simplified slide summary of UK cross-government single sign-in since 2001: If you have any difficulties seeing the embedded Google
The political cost of legacy systems
Passengers arriving at airports across the UK recently encountered irritating delays because of problems with the automatic eGates. One likely cause is the Home Office’s
Digital Government — stuck in a groove?
For the past ~27 years, UK digital government efforts have largely focused on the left column of this table, occasionally drifting into ‘Rationalisation’ — and
social media, free speech and abuse
Social media is back in the news for all the usual negative reasons: hateful, racist, sexist, fraudulent and otherwise abusive users. None of which is
community networks: Reloaded
Amazon is in the news, yet again (when isn’t it?). This time it’s for ‘Amazon Sidewalk‘: it aims to connect together every Echo speaker and
‘Tales of the Riverbank’—a novel
My new novel, ‘Tales of the Riverbank’, has been published. It’s a first, tentative step back into creative writing for me—a return to the days
UK cross-government Platforms, 2003 edition
While reviewing and updating my Digital Government Archives, I came across some old slide decks from the days of the eDelivery Team (the Government Digital
360-degree policy making
How can we improve policy making to make it more effective — not just for politicians and policy makers, but citizens, organisations and communities too?
International Standards and Digital Identity
So-called ‘digital transformation’ can often involve little more than moving things from paper onto a screen or automating the way things are already done, aiming
policy making in the digital age
UK Authority have published my article Rethinking policy making in the digital age. It explores the need for a national digital infrastructure that provides open,
