How can we improve policy making to make it more effective — not just for politicians and policy makers, but citizens, organisations and communities too?
So-called ‘digital transformation’ can often involve little more than moving things from paper onto a screen or automating the way things are already done, aiming
UK Authority have published my article Rethinking policy making in the digital age. It explores the need for a national digital infrastructure that provides open,
In his speech at the end of July, the Chief Secretary to the Treasury talked about the need for a “faster, smarter” culture in government
So what’s it going to be then, hey? Will the outcome of the Brexit negotiations see the UK forced to adhere to the EU’s “level
Here’s my paper providing an overview of Federated Identity for Access to UK Public Services: 1997-2020 (PDF): As its catchy title suggests, it provides an
It’s 50 years since Alvin Toffler‘s ‘Future Shock‘ was published in 1970. I remember first reading it some time later, in a battered, orange-coloured paperback
My opinion piece for Computer Weekly – implementing a 21st century approach to digital identity – has been published this morning. It sets out a
Perhaps we had a lucky escape when banks declined to become online ‘identity providers’. After all, their track record in online security has some peculiar
Remember when UK banks were innovative, leading the world and always at the top of the polls for brilliant customer service? No, me neither. Actually,
Open data and open standards were given a welcome and practical revival in the early days of the Government Digital Service (GDS). This included the
Governments are acquiring and sharing more of our data on the basis that it will improve efficiency, personalise services, and reduce fraud, error and debt.