The intersection of public policy, technology and society is complex. And yes, that’s something of an understatement. A mix of politics, law, design, architecture, usability,
Category: social exclusion
payday loans and the missed opportunity?
In our book Digitizing Government: understanding and implementing new digital business models, there’s a table illustrating how often grand announcements have been made around the
The wellsprings of UK digital reform part 2 – separating porcine lip enhancement from transformation
Previously This is the second episode of a mini-series of blogs looking at the origins of the UK government’s digital reform programme since 2010. Part
The wellsprings of UK digital reform part 1 – the backstory
While there are some great pockets of work taking place to deliver better public services, the UK government’s overall attempts at technology-enabled, or “e-government” or
“Artificial Intelligence” and the House of Lords inquiry
Below is a copy of my submission to the House of Lords Select Committee on Artificial Intelligence. Intentionally absent are more sensitive aspects of AI
towards a “future society” book
“Technology is neither good nor bad; nor is it neutral” – Melvin Kranzberg (1917-1995) A generation ago it was possible to work in an occupation
NAO on ‘Digital Transformation in Government’
Yesterday saw the release of the National Audit Office’s report on ‘Digital Transformation in Government‘. The main conclusion from Amyas Morse, head of the NAO,
the recurrent fear of technology
The impact of modern technologies – or more often, the fear of the impact of technologies – on our world is nothing new. Consider this, written
“Dear Sir – about this data sharing …”
Twenty-six UK businesses, academics, professional bodies and civil society leaders have today published a letter in the Daily Telegraph expressing concerns about the current state
Uber, platforms and regulation
The employment tribunal ruling that Uber drivers have won the right to be classed as workers rather than self-employed is not particularly surprising when viewed from
Trust in an algorithmic world
We have long since entered a world increasingly reliant upon software – from the software in our mobile phones, to online websites, to fly-by-wire aviation
CIO updates
A quick recap of some of my recent CIO columns. Making a success of digital government (October 2016) Part 5 of the Digital Economy Bill, currently making
