How can we improve policy making to make it more effective — not just for politicians and policy makers, but citizens, organisations and communities too?
Category: public services
International Standards and Digital Identity
So-called ‘digital transformation’ can often involve little more than moving things from paper onto a screen or automating the way things are already done, aiming
policy making in the digital age
UK Authority have published my article Rethinking policy making in the digital age. It explores the need for a national digital infrastructure that provides open,
Rebooting ‘progressive’ politics
In his speech at the end of July, the Chief Secretary to the Treasury talked about the need for a “faster, smarter” culture in government
Maggots, rats and a fork in the road
So what’s it going to be then, hey? Will the outcome of the Brexit negotiations see the UK forced to adhere to the EU’s “level
Online Public Services in the UK — 23 years of federated identity
Here’s my paper providing an overview of Federated Identity for Access to UK Public Services: 1997-2020 (PDF): As its catchy title suggests, it provides an
‘Blueshift’ and the evergreen promise of the ‘future’ of work
15 years ago at Microsoft, I proposed a programme called ‘Blueshift’. It was a deliberate provocation, an attempt to move away from rusty soundbites about
Future Shock | After Shock
It’s 50 years since Alvin Toffler‘s ‘Future Shock‘ was published in 1970. I remember first reading it some time later, in a battered, orange-coloured paperback
21st century identity
My opinion piece for Computer Weekly – implementing a 21st century approach to digital identity – has been published this morning. It sets out a
tortoise banks and uneven playing fields
Perhaps we had a lucky escape when banks declined to become online ‘identity providers’. After all, their track record in online security has some peculiar
the elusive pursuit of outsourced digital identity
Remember when UK banks were innovative, leading the world and always at the top of the polls for brilliant customer service? No, me neither. Actually,
the rise and fall – and rise? – of the performance platform
Open data and open standards were given a welcome and practical revival in the early days of the Government Digital Service (GDS). This included the
