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new tech observations from the UK (ntouk)

new tech observations from the UK (ntouk)

Jerry Fishenden's technology blog

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Category: organisational design

‘Fracture’—an overview

June 20, 2022 Jerry Fishenden

I thought I’d add a bit more detail about my next book exploring the interplay of politics, policymaking, and digital, data and technology. Right now,

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book extract (work in progress)

June 8, 2022 Jerry Fishenden

My book exploring digital, data and technology—and how politicians and policymakers can understand and use them more effectively—is (slowly!) taking shape. It’s currently around 270

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“Dysfunctional, damaging and sometimes dangerous”

December 10, 2021 Jerry Fishenden

“Dysfunctional, damaging and sometimes dangerous” That’s how the Public Accounts Committee describes government technology in the press release that accompanies their latest report, “Challenges in

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What can politicians learn from Universal Credit?

October 14, 2021 Jerry Fishenden

The unfortunate saga of Universal Credit is a powerful reminder of the repeated failure to successfully integrate policy making with technology. A failure that comes

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Digital Government — stuck in a groove?

August 26, 2021 Jerry Fishenden

For the past ~27 years, UK digital government efforts have largely focused on the left column of this table, occasionally drifting into ‘Rationalisation’ — and

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Integrating technology and policymaking

December 6, 2020 Jerry Fishenden

I’ve written before about the need to better integrate technology and policymaking — in 360-degree policy making, policy making in the digital age, and many

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policy making in the digital age

November 3, 2020 Jerry Fishenden

UK Authority have published my article Rethinking policy making in the digital age. It explores the need for a national digital infrastructure that provides open,

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‘Blueshift’ and the evergreen promise of the ‘future’ of work

April 28, 2020 Jerry Fishenden

15 years ago at Microsoft, I proposed a programme called ‘Blueshift’. It was a deliberate provocation, an attempt to move away from rusty soundbites about

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fixing organisational design

May 22, 2019 Jerry Fishenden

I’m still seeing service design in many brownfield organisations being compromised by current organisational policies, dogma, assumptions, culture, silos, processes, egos and structures. However much

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Rethinking public services

June 3, 2009 Jerry Fishenden

I suspect it would be hard to find many people who disagree with empowering citizens (although I have encountered a few). Public services need to

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The intelligent state — or when “good enough” isn’t, er, “good enough”

March 22, 2006 Jerry Fishenden

Some years back (well, the late 1990’s to be precise), I started setting out a vision of what I thought a future state might look

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Fracture

Fracture (working title)

My next book, currently in progress, explores the interplay of politics, policymaking, and technology

Tales of the Riverbank

Tales of the Riverbank
“Painfully funny, quirky and poignant”

My novel, Tales of the Riverbank, is available from all good booksellers, including via Amazon UK here. Paperback ISBN 979-8588129763. Also available in hardback and as an eBook.

After Shock

Digitizing Government
Includes my article on the interplay of technology and democracy – 'Our Future State'. Available to order from local independent bookshops and all the usual big chain suspects – including Amazon UK here.

Digitizing Government

Digitizing Government
“... the most comprehensive and approachable account of the digital government movement, its recent developments, and future potential.”

Available from local independent bookshops and all the usual big chain suspects – including Amazon UK here.

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Tales of the Riverbank
TALES OF THE RIVERBANK
"Painfully funny, quirky and poignant."

A collection of short stories inspired by Westminster—the seat of British government for hundreds of years.
Available from Amazon and good booksellers.
Paperback ISBN 979-8588129763.
Digitizing Government
DIGITIZING GOVERNMENT
The best-selling guide to understanding and implementing digital business models.
Available from Amazon and good booksellers.
ISBN 978-1137443625.
NTOUK © Jerry Fishenden 2004-2022.

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