UK Authority have published my article Rethinking policy making in the digital age. It explores the need for a national digital infrastructure that provides open,
Category: organisational design
‘Blueshift’ and the evergreen promise of the ‘future’ of work
15 years ago at Microsoft, I proposed a programme called ‘Blueshift’. It was a deliberate provocation, an attempt to move away from rusty soundbites about
fixing organisational design
I’m still seeing service design in many brownfield organisations being compromised by current organisational policies, dogma, assumptions, culture, silos, processes, egos and structures. However much
