payday loans and the missed opportunity?

In our book Digitizing Government: understanding and implementing new digital business models, there’s a table illustrating how often grand announcements have been made around the

The wellsprings of UK digital reform part 2 – separating porcine lip enhancement from transformation

Previously This is the second episode of a mini-series of blogs looking at the origins of the UK government’s digital reform programme since 2010. Part

The wellsprings of UK digital reform part 1 – the backstory

While there are some great pockets of work taking place to deliver better public services, the UK government’s overall attempts at technology-enabled, or “e-government” or

Manifesto for Better Public Services

Last night at the Institute for Government, I helped launch the “Manifesto for Better Public Services”, along with an accompanying and much more detailed “Better

the inadequate scope of public sector “reform”

In the 1999 book “Reinventing Government”, information is placed at the centre of the government reform model: The rings identify multiple aspects that need to be addressed

improving data science ethics

Just over a year ago the UK’s data science ethical framework was put out for consultation. The purpose of the framework was to give civil

the canary that ceased to be

Yesterday I resigned from the Cabinet Office‘s Privacy and Consumer Advisory Group (PCAG) nearly 6 years after I first became involved, initially as its Chair and more

NAO on ‘Digital Transformation in Government’

Yesterday saw the release of the National Audit Office’s report on ‘Digital Transformation in Government‘. The main conclusion from Amyas Morse, head of the NAO,

“re-engineer government, abolish government departments”

Ed Vaizey MP, former minister at the Department for Culture, Media and Sport (DCMS), made the following comments in a recent interview: “I would completely re-engineer government.

“Dear Sir – about this data sharing …”

Twenty-six UK businesses, academics, professional bodies and civil society leaders have today published a letter in the Daily Telegraph expressing concerns about the current state

Trust in an algorithmic world

We have long since entered a world increasingly reliant upon software – from the software in our mobile phones, to online websites, to fly-by-wire aviation

CIO updates

A quick recap of some of my recent CIO columns. Making a success of digital government (October 2016) Part 5 of the Digital Economy Bill, currently making