A state machine for the state machine

Digital, data, and technology (DDaT) are being used to build shared platforms and infrastructure, and to improve the user experience of government services. But improving

Back to the past with government identity

The Government Digital Service (GDS) has a generous £400m budget to develop “One Login”, a single sign-on and digital identity system for government services. But it comes

UK Government Platforms | Revisited

The UK Government was a platform pioneer. It was amongst the first to understand the potential of platforms in the design and delivery of public

What can politicians learn from Universal Credit?

The unfortunate saga of Universal Credit is a powerful reminder of the repeated failure to successfully integrate policy making with technology. A failure that comes

UK Government single sign-in since 2001

Here’s my attempt at a very simplified slide summary of UK cross-government single sign-in since 2001: If you have any difficulties seeing the embedded Google

Digital Government — stuck in a groove?

For the past ~27 years, UK digital government efforts have largely focused on the left column of this table, occasionally drifting into ‘Rationalisation’ — and

UK cross-government Platforms, 2003 edition

While reviewing and updating my Digital Government Archives, I came across some old slide decks from the days of the eDelivery Team (the Government Digital

Happy birthday. Happy 5th birthday to be precise

It’s hard to believe that 5 years have passed since the UK Government’s Government Gateway was launched back in the long, dark, cold days of January 2001.