The Government Digital Service (GDS) has a generous £400m budget to develop “One Login”, a single sign-on and digital identity system for government services. But it comes
Category: democracy
What can politicians learn from Universal Credit?
The unfortunate saga of Universal Credit is a powerful reminder of the repeated failure to successfully integrate policy making with technology. A failure that comes
Digital Government — stuck in a groove?
For the past ~27 years, UK digital government efforts have largely focused on the left column of this table, occasionally drifting into ‘Rationalisation’ — and
social media, free speech and abuse
Social media is back in the news for all the usual negative reasons: hateful, racist, sexist, fraudulent and otherwise abusive users. None of which is
360-degree policy making
How can we improve policy making to make it more effective — not just for politicians and policy makers, but citizens, organisations and communities too?
policy making in the digital age
UK Authority have published my article Rethinking policy making in the digital age. It explores the need for a national digital infrastructure that provides open,
Rebooting ‘progressive’ politics
In his speech at the end of July, the Chief Secretary to the Treasury talked about the need for a “faster, smarter” culture in government
Maggots, rats and a fork in the road
So what’s it going to be then, hey? Will the outcome of the Brexit negotiations see the UK forced to adhere to the EU’s “level
Future Shock | After Shock
It’s 50 years since Alvin Toffler‘s ‘Future Shock‘ was published in 1970. I remember first reading it some time later, in a battered, orange-coloured paperback
21st century identity
My opinion piece for Computer Weekly – implementing a 21st century approach to digital identity – has been published this morning. It sets out a
Digital government and asymmetric justice
Governments are acquiring and sharing more of our data on the basis that it will improve efficiency, personalise services, and reduce fraud, error and debt.
democracy, technology and the art of the bonsai
The General Election (2019 edition) is on. What better time to ask “Is technology breaking democracy?” After all, the evidence is mounting – from the
new tech observations from the UK (ntouk) 