The Government Digital Service (GDS) has a generous £400m budget to develop “One Login”, a single sign-on and digital identity system for government services. But it comes
The unfortunate saga of Universal Credit is a powerful reminder of the repeated failure to successfully integrate policy making with technology. A failure that comes
For the past ~27 years, UK digital government efforts have largely focused on the left column of this table, occasionally drifting into ‘Rationalisation’ — and
Social media is back in the news for all the usual negative reasons: hateful, racist, sexist, fraudulent and otherwise abusive users. None of which is
How can we improve policy making to make it more effective — not just for politicians and policy makers, but citizens, organisations and communities too?
UK Authority have published my article Rethinking policy making in the digital age. It explores the need for a national digital infrastructure that provides open,
In his speech at the end of July, the Chief Secretary to the Treasury talked about the need for a “faster, smarter” culture in government
So what’s it going to be then, hey? Will the outcome of the Brexit negotiations see the UK forced to adhere to the EU’s “level
It’s 50 years since Alvin Toffler‘s ‘Future Shock‘ was published in 1970. I remember first reading it some time later, in a battered, orange-coloured paperback
My opinion piece for Computer Weekly – implementing a 21st century approach to digital identity – has been published this morning. It sets out a
Governments are acquiring and sharing more of our data on the basis that it will improve efficiency, personalise services, and reduce fraud, error and debt.
The General Election (2019 edition) is on. What better time to ask “Is technology breaking democracy?” After all, the evidence is mounting – from the