The unfortunate saga of Universal Credit is a powerful reminder of the repeated failure to successfully integrate policy making with technology. A failure that comes
In our book Digitizing Government: understanding and implementing new digital business models, there’s a table illustrating how often grand announcements have been made around the
The idea of an online government account where we can see everything in one place has been kicking around since the late 1990s and the
BBC Click’s Kate Russell hosted myself, Mark Thompson and Alan Brown on a recent episode of Digital Leaders TV. Our topic? How to understand and implement new
This is part 3 in my occasional blog summarising the past 20 years or so of UK efforts to move government online. The previous parts
The recent interest in “off payroll” taxation of individuals looks like it’s about to be trumped by the much more significant issue of “offshore” company taxation.