More fines for the tech monopolies? Meh, the usual displacement activity—let’s also use technology to help tame the tech giants There’s increasing talk of fining
fixing organisational design
I’m still seeing service design in many brownfield organisations being compromised by current organisational policies, dogma, assumptions, culture, silos, processes, egos and structures. However much
remembering government.direct – the first interactive green paper
“Top 5% of all Web sites!” “Networking industry awards!” “Awards for excellence!” No, these accolades aren’t for GOV.UK. They’re for the much earlier 1994 central
Data Privacy Day musings
Consider this on #DataPrivacyDay. For more than 60 years now, organisations have been trying to understand and manipulate the way we think, as the first
The political opportunity – and threat – of better public services
Hard to believe I know, but we’re approaching ten years ago – 4th June 2009 to be precise – when Tim O’Reilly set out his
The curious ‘failings’ of Facebook – and the true cost of ‘free’
Facebook manages to achieve the near impossible. It often appears technically and politically incompetent, yet remains highly profitable. Its ability to track, monitor and profile
