payday loans and the missed opportunity?

In our book Digitizing Government: understanding and implementing new digital business models, there’s a table illustrating how often grand announcements have been made around the

more thoughts on government in the digital age

The book I’ve written with Alan Brown and Mark Thompson — Digitizing Government — is out. It’s here on Amazon UK and here as a Kindle

be careful what you wish for … (part 94)

Hold on — haven’t we been here before? There’s something very familiar about the recent unveiling of new powers for the state to snoop on the

random access memories

I’m often asked how I got into computing in a generation when neither IT not computer science were on the school curriculum. So, I’ll try to

20 years of “online government” 101. Part 3: approaches to identity

This is part 3 in my occasional blog summarising the past 20 years or so of UK efforts to move government online. The previous parts

20 years of “online government” 101. Part 2: “e-government” architectures

This is the second part of an ongoing, occasional series looking back over the past 20 years or so of UK efforts to move government