360-degree policy making

How can we improve policy making to make it more effective — not just for politicians and policy makers, but citizens, organisations and communities too?

International Standards and Digital Identity

So-called ‘digital transformation’ can often involve little more than moving things from paper onto a screen or automating the way things are already done, aiming

policy making in the digital age

UK Authority have published my article Rethinking policy making in the digital age. It explores the need for a national digital infrastructure that provides open,

Rebooting ‘progressive’ politics

In his speech at the end of July, the Chief Secretary to the Treasury talked about the need for a “faster, smarter” culture in government

Maggots, rats and a fork in the road

So what’s it going to be then, hey? Will the outcome of the Brexit negotiations see the UK forced to adhere to the EU’s “level

Online Public Services in the UK — 23 years of federated identity

Here’s my paper providing an overview of Federated Identity for Access to UK Public Services: 1997-2020 (PDF): As its catchy title suggests, it provides an

‘Blueshift’ and the evergreen promise of the ‘future’ of work

15 years ago at Microsoft, I proposed a programme called ‘Blueshift’. It was a deliberate provocation, an attempt to move away from rusty soundbites about

Future Shock | After Shock

It’s 50 years since Alvin Toffler‘s ‘Future Shock‘ was published in 1970. I remember first reading it some time later, in a battered, orange-coloured paperback

21st century identity

My opinion piece for Computer Weekly – implementing a 21st century approach to digital identity – has been published this morning. It sets out a

tortoise banks and uneven playing fields

Perhaps we had a lucky escape when banks declined to become online ‘identity providers’. After all, their track record in online security has some peculiar

the elusive pursuit of outsourced digital identity

Remember when UK banks were innovative, leading the world and always at the top of the polls for brilliant customer service? No, me neither. Actually,

the rise and fall – and rise? – of the performance platform

Open data and open standards were given a welcome and practical revival in the early days of the Government Digital Service (GDS). This included the